Content Recovery Specialists
of St. Louis, Missouri
We packout and restore residential and commercial contents in St. Louis, Missouri and surrounding areas using advanced technology, expert care, and a dedicated team of packout and restoration professionals.
Our high-performance equipment, responsive service, and experienced team are equipped to meet a wide range of content restoration needs throughout St. Louis and surrounding areas.
About CRS
Your Trusted Packout Partner
Restoring Lives & Memories
Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.
CRS of St. Louis
Meet the Owners
Contents Are Our Top Priority
At Content Recovery Specialists (CRS), we pride ourselves in restoring your memories after experiencing a fire or flood so those memories can be enjoyed for years to come.
Robb Reed
Owner
Amanda Reed
Owner
“When someone invites us into their home after a loss, they’re trusting us with pieces of their life,” says Robb Reed. “Our job is to make that process as respectful, organized, and comforting as possible.”
Our team is dedicated to treating every item with the same care we’d want for our own family.
“Families deserve to feel supported—not just with logistics, but with empathy,” added Amanda Reed, COO and Vice President of CRS St. Louis. “We want them to know they’re not alone in this.”
The IICRC has provided the highest quality certifications to industry professionals around the world.
About Contents Restoration
What We Restore
Time is of the Essence
Contents can suffer secondary damage if not treated promptly. Soot can cause permanent staining, moisture can lead to mold and electrical failure, and delicate materials may quickly deteriorate. We act fast to preserve, restore, and return items when possible.
- Photos & Artwork
- Electronic Devices
- Hard & Soft Furniture
- Toys & Games
- Clothing & Uniforms
- Machining & Tools
- Kitchenware
- Jewelry
Restoration Solutions
We Have You Covered
Content Packout and Restoration Experts
We serve as a dependable partner for those managing restoration projects, delivering timely and effective content recovery that minimizes disruption and helps keep things moving forward.
Our assessment, packout, cleaning, and packback process includes:
WHAT YOU SHOULD KNOW?
- In smaller fires, content and structure cleaning should be the first task to address
- Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
- If you are living in the home, breathing in the soot floating in the air can be bad for your health
- We also will assist with any duct cleaning needed to clean the air system.
WHAT YOU SHOULD KNOW?
- Contents normally need to be addressed first after the home has been secured and released from fire investigators
- This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
- The longer items are covered in soot and water, the lesser the chance for restoration
- Removing items creates a safer environment for crews
- For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.
WHAT YOU SHOULD KNOW?
- We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
- All of your contents are categorized by type and room for organization
- Detailed item information is recorded (brands, model numbers, and serial numbers)
- Inventory is taken onsite as we safely pack your belongings for transport to our facility
- All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.
WHAT YOU SHOULD KNOW?
- We will also create a list of non-restorable items also known as non-salvageable or total-loss items
- This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
- Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
- Reports are easy to navigate for you and your carrier to determine the value for your belongings.
WHAT YOU SHOULD KNOW?
- Water damage to contents can quickly grow microbial growth and mildew
- Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
- Non-salvageable items will be documented for your insurance company
- Removing items will help facilitate a quicker, safer repair process for your structure
WHAT YOU SHOULD KNOW?
- Microbial growth can be very hazardous to you and your families health
- Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
- Packing out of unaffected contents lessens the risk for cross contamination
- Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs
The CRS Process
Stages of Content Restoration
Assessment
We assess the damage to all your impacted contents while determining which items can and cannot be salvaged.
Inventory
Accurate inventory creation with photo documentation using professional content tracking systems for full transparency.
Packout
Meticulous packing and secure transportation of contents to our restoration facility, reducing the risk of further damage.
Cleaning / Restoration
In-depth cleaning, odor removal, and restoration using industry-specific methods to bring items back to pre-loss condition.
Secure Storage
Our content restoration facility boasts state-of-the-art technology and provides a safe, clean, & controlled environment for the entire restoration process.
Packback
Careful delivery and optional unpacking of restored contents to ensure a smooth return process.
WHAT CUSTOMERS SAY
When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!
Get In Touch!
Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.