CRS Privacy Policy
Website Information
Our website address is: https://www.staging-d.crspackout.com.
Cookies
We use cookies from third-party services to enhance your experience on our website. To learn more about their policies, please visit:
Google Analytics: https://marketingplatform.google.com/about/analytics/terms/us/
Google Ads: https://support.google.com/adspolicy/answer/54818?hl=en
Google Tag Manager: https://www.google.com/analytics/terms/tag-manager/
Facebook: https://www.facebook.com/terms.php?paipv=0&eav=AfaqJwIeolcYcQp7Sxr_6HCfOZV9Rvcpm0MP_hx9CxVgLI73xXZK7eSd0aUa7EA0BmI&_rdr
Instagram: https://help.instagram.com/581066165581870
LinkedIn: https://www.linkedin.com/legal/l/service-terms
HubSpot: https://legal.hubspot.com/terms-of-service
Embedded Content
Articles on this site may include content from other websites (e.g., videos, images, articles). This content behaves as if you visited the other website directly, and those sites may collect data about you, use cookies, and track your interaction with the embedded content.
SMS Privacy Policy
This Privacy Policy describes how Content Recovery Specialists handles information collected through its SMS Service.
1. Information Collection
We collect the following information when you subscribe to or use our SMS Service:
- Contact Information: Your mobile phone number.
- Usage Details: Your mobile carrier name, the date, time, and content of your messages.
- Service-Related Data: Other information you provide to us relevant to your content restoration job (e.g., your name, claim number, or job status).
2. Use of Information
We use the collected information for the following purposes:
- To provide and manage the SMS Service, specifically for job status communications and marketing.
- To communicate with you about your job, appointments, and promotional offers.
- To maintain necessary communication with relevant parties (e.g., insurance carriers, adjusters, and restoration professionals) to fulfill the content restoration services.
- To improve our services and internal processes.
3. Sharing of Information
We will not share or sell your mobile number or personal information collected through the SMS Service to third parties for their own independent marketing purposes. We may share information with:
- Franchise Locations: Our franchised business owners to fulfill the Content Recovery Specialist services you requested.
- Service Providers: Trusted third-party service providers (e.g., the SMS platform) necessary to operate the messaging service.
- Claim Parties: Insurance carriers and third-party administrators (TPAs) to facilitate the processing of your restoration claim and payment.
- Legal Compliance: If required by law, governmental request, or to protect the rights, property, or safety of CRS.
4. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect the confidentiality and integrity of your information.
5. Contact Information
For any questions about this SMS Privacy Policy, please contact us.
Data Sharing
We do not share your personal data with third parties except in the following cases:
Spam Detection: Visitor comments may be checked through an automated spam detection service.
Forms
If you fill out a form on our website, we collect the information you provide. We may use this information to respond to your inquiries, provide requested services, or for other legitimate business purposes.
Comments
When you leave a comment, we collect the information you provide in the comments form, as well as your IP address and browser information to help detect spam.
Media
If you upload images, please avoid including embedded location data (EXIF GPS). Other website visitors can potentially download and extract this information.
Data Retention
Comments and their metadata are retained indefinitely to automatically recognize and approve follow-up comments. If you submit information through a form, we retain this information for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws.
Your Rights
If you have left comments or submitted information through a form, you can request an export of your personal data or request that we erase it. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Changes to This Policy
We may update this privacy policy from time to time. We encourage you to review it periodically to stay informed about how we protect your information.